Terms of Service

You must be able to form a binding agreement and use the service only for lawful business purposes. You are responsible for your users, accounts, credentials, content, connected platforms, and any activity under your account.

You agree not to misuse the service, interfere with its operation, reverse engineer protected parts of the service, bypass access controls, submit illegal or harmful content, or use the service to violate third-party platform policies.

TheCMO can connect to third-party platforms such as Google Ads, Google Analytics, Google Search Console, Google Business Profile, Meta, website hosting, storage, analytics, and related services when you authorize those connections.

You are responsible for having the rights and permissions needed to connect those accounts and authorize actions on behalf of your agency, clients, or organization.

Third-party services are governed by their own terms and policies. TheCMO is not responsible for third-party services, outages, policy changes, API limitations, account suspensions, or data made unavailable by those providers.

You retain ownership of the content, data, and materials you submit or connect to the service. You grant TheCMO the rights needed to host, process, display, analyze, transmit, and otherwise use that content to provide and improve the service.

You are responsible for the accuracy, legality, and rights associated with your content and for reviewing outputs, recommendations, automations, ads, website changes, reports, and other work generated or assisted by the service.

TheCMO uses software automation and AI-assisted workflows. Outputs may be incomplete, inaccurate, or unsuitable for a particular use without human review.

You are responsible for approving business decisions, advertising changes, budgets, claims, compliance-sensitive content, and client-facing deliverables before relying on or publishing them.

Paid subscriptions, implementation work, consulting, and related services are billed according to the plan, order, invoice, or written agreement that applies to your purchase.

Unless a separate written agreement says otherwise, fees are non-refundable except where required by law.

The service is provided on an as-is and as-available basis. We disclaim warranties to the fullest extent allowed by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent allowed by law, TheCMO will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or advertising performance outcomes.

You may stop using the service at any time. We may suspend or terminate access if you violate these Terms, create risk for the service or other users, fail to pay amounts due, or use the service unlawfully.

Sections that by their nature should survive termination will survive, including payment obligations, ownership provisions, disclaimers, limits of liability, and dispute-related terms.

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use of the service after changes become effective means you accept the updated Terms.

For questions about these Terms, contact TheCMO through the contact and scheduling options available at https://thecmo.ai.